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Jira & Confluence

What your agent can do

Jira: list/search/read/create/update issues, add comments, query with JQL

Confluence: read pages and spaces, create and update pages, search content


Connecting Atlassian

  1. Go to Console → Tools → Jira & Confluence
  2. Click Connect Atlassian
  3. Select your Atlassian site (e.g., yourcompany.atlassian.net)
  4. Approve the permissions → click Accept

One connection grants access to both Jira and Confluence for that site.


Example tasks

Jira

  • “List all open bugs assigned to me in the BACKEND project”
  • “Create a Jira issue: ‘Fix login timeout’, priority High, project BACKEND, assigned to john@acme.com
  • “Move issue BACK-423 to ‘In Progress’ and add a comment”
  • “Find all P1 issues open for more than 7 days”

Confluence

  • “Find the Confluence page about our deployment process”
  • “Summarize the ‘API Design Guidelines’ page in our Engineering space”
  • “Create a Confluence page in Engineering titled ‘Incident Report - April 1‘“

Tips

  • Include the Jira project key and required fields in your agent’s instructions for issue creation workflows
  • Combine with Slack: Slack alert → agent creates Jira issue → posts issue link back to Slack