Ticket Triage
Automatically categorize and route support tickets based on content and urgency.
Skills (also called playbooks) are pre-built workflows crafted by human experts. Instead of starting from scratch, use battle-tested patterns that work.
Key Differentiator: Auteryn provides 100+ expert-crafted skills. Competitors make you build everything from scratch.
A skill is a reusable workflow that teaches your agent how to perform a specific task:
Think of skills as recipes your agent follows to accomplish tasks.
Ticket Triage
Automatically categorize and route support tickets based on content and urgency.
FAQ Responder
Answer common questions using your knowledge base with consistent quality.
Escalation Manager
Identify complex issues and escalate to humans with full context.
Code Review
Review PRs for style, security, performance, and test coverage.
Test Generator
Generate unit tests, integration tests, and test data automatically.
Bug Triager
Analyze bug reports, reproduce issues, and suggest fixes.
Report Generator
Create automated reports from databases, APIs, and spreadsheets.
Data Cleaner
Clean and normalize data from multiple sources.
Insight Finder
Identify trends, anomalies, and patterns in data.
Blog Writer
Generate SEO-optimized blog posts with research and citations.
Social Media Manager
Create and schedule social media content across platforms.
Documentation Writer
Generate technical documentation from code and specifications.
name: "Code Review"version: "1.2.0"category: "development"author: "Auteryn Experts"
description: | Reviews pull requests for code quality, security, and best practices.
instructions: | When reviewing code: 1. Check for security vulnerabilities 2. Verify test coverage 3. Ensure code style consistency 4. Suggest performance improvements 5. Provide constructive feedback
tools_required: - github - code_analyzer
examples: - input: "Review PR #123" output: "Detailed review with 5 suggestions"
best_practices: - Focus on high-impact issues first - Provide specific, actionable feedback - Include code examples in suggestions - Be constructive, not critical# Add skill to agentagent.add_skill( skill_id="code-review-v1", config={ "focus_areas": ["security", "performance"], "severity_threshold": "medium" })| Skill | Category | Use Case | Downloads |
|---|---|---|---|
| Customer Support | Support | Answer customer questions | 5,200+ |
| Code Review | Development | Review PRs automatically | 4,800+ |
| Report Generator | Analytics | Create automated reports | 3,600+ |
| Blog Writer | Content | Generate blog posts | 3,200+ |
| Bug Triager | Development | Triage GitHub issues | 2,900+ |
| Data Cleaner | Analytics | Clean and normalize data | 2,400+ |
New This Month:
Customize skill behavior:
agent.add_skill( skill_id="code-review-v1", overrides={ "instructions": """ Use our company's code style guide: - Max line length: 100 characters - Use TypeScript strict mode - Require JSDoc comments """ })Adjust skill settings:
agent.add_skill( skill_id="report-generator-v1", config={ "frequency": "daily", "format": "pdf", "recipients": ["team@company.com"], "include_charts": True })Use multiple skills together:
# Agent with multiple skillsagent.add_skill("code-review-v1")agent.add_skill("test-generator-v1")agent.add_skill("documentation-writer-v1")
# They work together automaticallyname: "My Custom Skill"version: "1.0.0"category: "custom"author: "Your Name"
description: | Brief description of what this skill does
instructions: | Detailed step-by-step instructions for the agent
tools_required: - tool1 - tool2
examples: - input: "Example input" output: "Expected output"
best_practices: - Tip 1 - Tip 2Share your skills with the community:
Benefits:
Skills are versioned for stability:
# Use specific versionagent.add_skill("code-review-v1.2.0")
# Use latest versionagent.add_skill("code-review-latest")
# Auto-update to latestagent.add_skill( "code-review-latest", auto_update=True)Best Practice: Pin to specific versions in production, use latest in development.
Skills are cached for performance:
Skills load only when needed:
# Skills are loaded on-demandagent.add_skill("code-review-v1") # Not loaded yet
# Loaded when first usedagent.run("Review PR #123") # Loads skill nowFeatures:
# Add skillagent.add_skill(skill_id, config={})
# Remove skillagent.remove_skill(skill_id)
# List skillsskills = agent.list_skills()
# Update skillagent.update_skill(skill_id, config={})
# Get skill detailsskill = Auteryn.get_skill(skill_id)