Sync & Manage

Triggering a manual sync

Go to Console → Knowledge Bases
Click on your knowledge base
Click Sync Now

A sync re-indexes all content from your connected source. Changes in the source (e.g., updated Notion pages) will be reflected after the sync completes.

Viewing sync history

Open Knowledge Bases → [your KB] → Sync History to see:

Timestamp of each sync
Duration
Number of documents added, updated, or removed
Any errors

Managing documents

In the Documents tab, you can:

Search for specific documents in the knowledge base
Preview the content that was indexed
Delete individual documents
See when each document was last synced

Troubleshooting

The agent isn’t finding my content

Confirm the knowledge base is attached to the agent (Agent → Knowledge tab)
Check that the last sync completed successfully
Test with a specific phrase that appears verbatim in your document

Sync is failing

Re-authorize the source connection (OAuth tokens expire): Knowledge Bases → [your KB] → Settings → Reconnect
Check if the source is still accessible
Check the error message in Sync History for details

Content is outdated

Trigger a manual sync
Or reduce the auto-sync interval in Sync Settings