Create a Knowledge Base

Creating a new knowledge base

1. Go to Console → Knowledge Bases
2. Click New Knowledge Base
3. Give it a name (e.g., “Product Docs”, “Company Handbook”)
4. Choose your content source (or upload files directly)
5. Click Create

Auteryn will begin syncing and indexing your content. This takes a few seconds for small file uploads, up to a few minutes for large Confluence spaces.

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Upload files directly

Supported formats: PDF, DOCX, TXT, Markdown (.md), CSV, HTML

1. Click Upload Files
2. Drag files into the upload area, or click to browse
3. Upload up to 100 MB per file (higher limits on Pro/Enterprise plans)
4. Click Sync — files are indexed immediately

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Connect a data source

For content that changes regularly (Notion pages, a Confluence space), connect a live source so your knowledge base stays up to date automatically.

See Connect Data Sources → for step-by-step OAuth flows for each provider.

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Attaching a knowledge base to an agent

1. Open the agent in the Console
2. Go to the Knowledge tab
3. Click Add Knowledge Base
4. Select your knowledge base(s)
5. Save

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Best practices

• Name knowledge bases descriptively — “Q4 2025 Product Changelog” is better than “KB-3”
• Keep content focused — one knowledge base per topic or team is easier to manage
• Test after syncing — ask the agent a question you know is answered in the content, and verify it finds the right answer
• Remove stale content — if your docs change significantly, re-sync to avoid the agent surfacing outdated information