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Auteryn

Interactive Quickstart Tutorial

Create Your First AI Agent in 10 Minutes

This interactive tutorial walks you through creating, testing, and deploying your first Auteryn agent. By the end, you’ll have a working support agent deployed to your website.

Time Required: 10 minutes
Prerequisites: None (we’ll create everything together)

Step 1: Create Your Account

  1. Sign up at console.auteryn.ai

    No credit card required. You get 500 free credits to start.

  2. Verify your email

    Check your inbox and click the verification link.

  3. Complete onboarding

    Answer 3 quick questions about your use case (optional but helps us personalize your experience).

Time: 2 minutes

Step 2: Create Your First Agent

  1. Click “Create Agent” in the dashboard

  2. Choose a template or start from scratch

    For this tutorial, select “Customer Support Agent”

  3. Name your agent

    Example: “Support Bot” or “Help Assistant”

  4. Write instructions - Tell your agent what to do (see example below)

  5. Click “Create Agent”

Example instructions:

You are a helpful customer support agent for [Your Company].


Your role:
- Answer questions about our product features
- Help users troubleshoot common issues
- Guide users to relevant documentation
- Escalate complex issues to human support


Tone: Friendly, professional, and helpful

Time: 2 minutes

Step 3: Add a Knowledge Base

Your agent needs information to answer questions. Let’s connect your documentation.

  1. Go to “Knowledge Bases” in the sidebar

  2. Click “Create Knowledge Base”

  3. Choose a source:

Crawl your website:

  • Enter your website URL
  • Set max pages (start with 50)
  • Click “Start Crawl”
  • Wait 1-2 minutes for indexing

  1. Link to your agent

    • Go back to your agent settings
    • Under “Knowledge Bases”, select the one you just created
    • Click “Save”

Time: 3 minutes

Step 4: Test Your Agent

Before deploying, let’s make sure it works.

  1. Open the Test Console

    Click “Test” in your agent dashboard

  2. Ask a question

    Try: “What features does your product have?”

  3. Review the response

    Your agent should answer using information from your knowledge base

  4. Test edge cases

    • Ask something not in your docs (should say “I don’t know”)
    • Ask for help (should offer to escalate)
    • Test different phrasings

  5. Refine if needed

    • Update instructions if responses aren’t quite right
    • Add more content to knowledge base
    • Adjust tone or behavior

Time: 2 minutes

Step 5: Deploy to Your Website

Now let’s make your agent live!

  1. Go to “Deploy” → “Web Widget”

  2. Customize appearance

    • Choose colors to match your brand
    • Set position (bottom right, bottom left)
    • Upload your logo (optional)
    • Write welcome message

  3. Copy the embed code - You’ll see something like the example below

  4. Add to your website

    Paste the code before the closing </body> tag in your HTML

  5. Test it live

    Visit your website and click the chat widget

Example embed code:

<script src="https://widget.auteryn.ai/v1/widget.js"></script>
<script>
  Auteryn.init({
    agentId: 'your-agent-id',
    position: 'bottom-right'
  });
</script>

Time: 1 minute

🎉 Congratulations!

You’ve successfully created and deployed your first AI agent!

What You Accomplished

✅ Created an Auteryn account
✅ Built a customer support agent
✅ Connected a knowledge base
✅ Tested your agent
✅ Deployed to your website

Next Steps

Customize Your Agent

Fine-tune instructions, add more knowledge sources, and adjust behavior. Learn more →

Add More Channels

Deploy to Slack, WhatsApp, Telegram, or use the API. See options →

Monitor Performance

Track conversations, gather feedback, and improve over time. View analytics →

Common Questions

How do I update my agent’s knowledge?

Go to Knowledge Bases → Select your KB → Click “Sync Now”. Changes appear within minutes.

Can I have multiple agents?

Yes! Create different agents for different purposes (support, sales, internal tools).

How do I see conversations?

Go to your agent dashboard → “Conversations” tab. You can review, rate, and learn from every interaction.

What if my agent gives wrong answers?

  1. Review the conversation
  2. Update your knowledge base with correct information
  3. Refine agent instructions
  4. Test again

The agent learns from your knowledge base, so keeping it updated is key.

How do I escalate to humans?

Configure escalation rules in agent settings. When triggered, the agent can:

  • Send a Slack notification
  • Create a ticket in your helpdesk
  • Transfer to live chat
  • Send an email alert

Troubleshooting

Widget not appearing?

  • Check that the script is before </body>
  • Clear your browser cache
  • Check browser console for errors
  • Verify your agent is “Active” in dashboard

Agent not answering correctly?

  • Ensure knowledge base is synced
  • Check that content is indexed (takes 1-2 minutes)
  • Review agent instructions for clarity
  • Test with simpler questions first

Need help?

What’s Next?

Now that you have the basics, explore advanced features:

  1. Agent Instructions Guide - Write better prompts
  2. Knowledge Base Best Practices - Optimize your data
  3. Deployment Options - Deploy to more channels
  4. Use Case Examples - See what others have built

Ready to build something amazing? Explore the docs →